References to Student Debt USA mean Fort Point Investments, LLC, its agents, successors, and assigns.
Information Collected. Student Debt USA collects both Personal and Non-Personal Information. Personal Information means information that Student Debt USA can use to identify or contact you, such as your name, address, telephone number, or email address. For the purposes of services rendered under a Service Agreement (the “Services”), Personal Information will also include information such as your social security number and student loan account numbers. Personal Information is collected on our website through account registration or email update registration, and over the phone or electronically as the first step in obtaining Services. All information collected over the phone or electronically in connection with obtaining Services will be considered Personal for the purposes of this policy.
Non-Personal Information means any information that Student Debt USA cannot use to identify or contact you. Non-Personal Information regarding your use of the Student Debt USA website will be collected via third-party analytics software and cookies, and may be collected by third-parties on behalf of Student Debt USA.
How Information Is Used.
Personal Information collected will be used to:
- Provide you with Services;
- Administer your account;
- Respond to inquiries you send to us;
- Obtain feedback from you about Student Debt USA and our Services;
- Provide you with solicited news and updates.
Non-Personal Information collected will be used to:
- Statistically analyze user behavior and activity including how frequently areas of the website are visited and how many emails are received and opened; and
- Conduct market research and measurement activities.
How Information Is Protected. We take reasonable security measures consistent with federal and state law to protect the security of your Personal Information, including the use of encryption or Secure Socket Layers connections for the transmission of any Personal Information through the website. In so much as personal email is generally not encrypted, we request that no Personal Information be sent to us via email.
We will retain your Personal Information as long as your account is active or needed to provide you Services. At any time you can remove your Personal Information or instruct us to remove it, but you should be aware that it is not technologically possible to remove each and every record of the information you have provided to Student Debt USA from our servers. We will also retain your Personal Information as necessary to comply with legal obligations, resolve disputes and enforce our agreements.
Student Debt USA
855 Boylston Street 10th Floor
Boston, MA 02116